Front Office Daily Worker (La Santa Rosa)

LYD Bali Group is inviting dynamic individuals to join our exceptional team at La Santa Rosa, a premier hospitality destination in Kuta. We are currently seeking a dedicated Front Office Daily Worker to serve as the welcoming face of our resort. In this role, you will be responsible for greeting guests, managing check-ins and check-outs, and ensuring a seamless experience from the moment they arrive until they depart. With a salary range of Rp 3,000,000 - Rp 3,600,000 per month, this is an excellent opportunity to be part of a vibrant and growing hospitality team in Bali.

La Santa Rosa is more than just a resort; it is a community that values guest satisfaction and exceptional service. As a Front Office Daily Worker, you will play a crucial role in maintaining the resort's reputation for excellence. Daily tasks include handling guest inquiries, managing room assignments, and coordinating with other departments to ensure smooth operations. This role offers a dynamic work environment, competitive compensation, and the chance to be part of a renowned hospitality brand.

📋 Tanggung Jawab Pekerjaan

• Greet and welcome guests upon arrival and departure, ensuring a warm and friendly experience.
• Manage guest check-ins and check-outs, including room assignments and key distribution.
• Handle guest inquiries and provide information about resort amenities and services.
• Coordinate with housekeeping, dining, and other departments to ensure seamless guest experiences.
• Maintain accurate records of guest information and reservations using Frontdesk Pro or similar software.
• Assist in resolving guest complaints and issues promptly and professionally.
• Perform night audits to ensure all guest rooms are ready for the next day's guests.
• Participate in team meetings and training sessions to stay updated on resort policies and procedures.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in a front office or hospitality role.
• Excellent communication and interpersonal skills.
• Fluency in English and Bahasa Indonesia.
• Basic computer skills, including proficiency in Frontdesk Pro or similar reservation software.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong attention to detail and organizational skills.
• Familiarity with hospitality industry standards and best practices.
• Willingness to learn and adapt to new situations and challenges.

🛠️ Keahlian

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